ElderConnect+
Digital support for independent living.
15+
Family Networks
Active users coordinating care
200+
Check-ins Coordinated
Support interactions facilitated
4x
Faster Response
Issue resolution compared to informal coordination
85%
Sustained Engagement
Users active after 6 months
Technical Differentiation (USP)
Coordinated support through lightweight shared visibility
ElderConnect+ solves a coordination problem that existing tools don't address: everyday support for older adults happens informally through family, neighbours, and local helpers, but this informal coordination is fragile. Small needs get missed, check-ins become irregular, and help becomes unreliable. The platform provides just enough structure to make informal support networks reliable—without the complexity of care management software designed for professional caregivers.
The Problem
Informal support networks are fragile
- ✗Small needs get lost in group chat noise
- ✗No clear accountability for who's helping
- ✗Check-ins become irregular after initial enthusiasm
- ✗Family members far away can't see what's happening
The Solution
Structure without complexity
- ✓Explicit requests that don't get buried
- ✓Clear acknowledgements create accountability
- ✓Shared visibility keeps everyone informed
- ✓Works after gaps—no momentum required
Design Philosophy
Principles Behind ElderConnect+
Low Friction Above Features
Every interaction designed for minimum cognitive load. Older adults can use it without training. Helpers can respond in seconds.
Explicit Over Implicit
No assumptions about who's handling what. Requests and acknowledgements create clear accountability.
Resilience Over Engagement
Works after gaps in use. No streaks or gamification. The goal is reliable support, not daily usage.
Structure Without Complexity
Enough structure to replace informal coordination, simple enough that non-technical users succeed.
Technical Architecture
How ElderConnect+ Works
Request Layer
Simple, explicit requests for everyday needs. Low cognitive load for older adults. Clear call-to-action for helpers.
Acknowledgement Layer
Explicit confirmation when support is provided. Creates accountability and visibility without complex workflows.
Visibility Layer
Shared view across the support network. Family members see what's needed, what's handled, and what's outstanding.
Resilience Layer
Designed for gaps in use. Works after weeks of inactivity. No training required to resume.
Competitive Differentiation
Why ElderConnect+ is Different
| Comparison | ElderConnect+ | Alternative |
|---|---|---|
| vs. Group Chat (WhatsApp, etc.) | Structured requests with clear acknowledgements. Nothing gets lost in message noise. | Unstructured. Messages get buried. No accountability for follow-through. |
| vs. Care Management Apps | Low-friction design for non-technical users. Works for everyday coordination, not medical care. | Complex. Designed for professional caregivers. Overkill for family support. |
| vs. Calendar Sharing | Request-and-acknowledge model creates explicit commitment and visibility. | Passive visibility. No mechanism for requests or accountability. |
| vs. No Digital Coordination | Issues surface earlier. Support becomes reliable. Families have peace of mind. | Small needs missed. Check-ins irregular. Support unpredictable. |
User Personas
Who ElderConnect+ Serves
Adult Children
Challenge
Living far from aging parents, worried about missed needs, uncertain if neighbours are checking in.
Solution
Shared visibility into daily support. See requests and acknowledgements. Peace of mind without micromanagement.
Older Adults
Challenge
Want to maintain independence but need occasional help. Reluctant to ask. Don't want to be a burden.
Solution
Low-friction requests. Simple interface. Dignity preserved while getting needed support.
Local Helpers
Challenge
Want to help neighbours but unsure what's needed or if someone else is handling it.
Solution
Clear visibility into open requests. No duplication. Credit for help provided.
Technology Stack
Social Impact
Technology for dignity in aging
ElderConnect+ is designed around a simple principle: older adults should be able to maintain independence while getting the support they need. The platform respects autonomy—users request help rather than having it imposed. It works with existing relationships rather than replacing them with professional care. And it's built for the long term, recognising that support needs evolve and technology should adapt to users, not the other way around.